Shipping policy

Prima offers 3 shipping methods for customers to choose from:

1. Slow/Eco
2. CPN/Express
3. Super Express/Extra Express

Note: Each shipping method will have different prices due to geographical distance and the weight of the items to be transported.

Prima partners with shipping carriers to deliver goods to customers.

1. For customers in Ho Chi Minh City:

Inner city: Free shipping – See details of inner-city areas in HCMC.

Delivery time ranges from 1 to 2 days after order confirmation.

1. For customers in Hanoi:

Inner city: Free shipping – See details of inner-city areas in Hanoi.

Delivery time ranges from 1 to 2 days after order confirmation.

1. For customers in other provinces

Including suburban areas of Hanoi and Ho Chi Minh City: Delivery time is within 2-7 business days. Customers can choose either the fast shipping package (2-4 days) or the slow package (5-7 days) with different shipping fees.